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Safety Tips for Sellers

It's a good idea to take precautions when buying any thing. There's always some risk involved in transferring goods and payments between two parties. Here are a few safety tips to keep in mind.

  • Know Who You're Dealing With
    It's always important to know who you're dealing with. Deals should only go forward if buyers and sellers are comfortable with each other and with the terms of the sale. Ask for information that can be verified, such as an address or home or work phone number.

  • Keep Records Of All Correspondence
    Keep all emails, notes, shipping documents, and payment information. Be sure to print a copy of the listing. This is your responsibility. We DO NOT provide user information or copies of old listings.

  • Use Common Sense
    Be cautious if the buyer lives at a diferent location than you. It may be more difficult to resolve disputes with buyers that are in different states or countries than where the seller lives. Your best protection is common sense.

  • Be Aware of Scams
    There are lots of online scams out there. Familarize yourself with those. The most widely spread online scam is when a buyer offers to send you a check for the amount greater than your item's selling value with the agreement that you mail him or her the difference. The scam works when the con artist mail you a fake cashiers check, while you send them the money from your bank account. In order to prevent this from happening, always be cautious, give cashier checks at least 10 days to clear, talk to your bank, and contact us about it.

  • Evaluate Your Payment Options
    A deal should only proceed if the buyer and seller are comfortable with each other and with the terms of payment. The buyer and seller should agree on a return policy, as well, in case the buyer is not happy with the item. Never send merchandise before the payment has cleared.

    Here are some payment and delivery options that can help protect the seller:

    • protect both parties from credit card fraud, offer sellers protection from a claim of non-delivery, and give the buyer an opportunity to inspect the product and return it if it's damaged or not as described.
    • Cash on delivery (COD) ties the payment to the delivery of the merchandise.
    • Person-to-person payments can take place online or with a check. There are built-in protections for both parties with these services. Protections may vary depending on the service.

    For more information on the pros and cons of different payment options, see the FTC Guide to Online Payments.

  • Shipping The Item
    If you are the one who is going to take care about the item's shipping, remember that you're not obligated to ship your merchandise until the payment has cleared the bank. We recommend you to give it at least 10 days.

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